Privacy & website information

Privacy and website information.

How this website’s introductory email form works, and why medical records should be shared through a clinic-approved secure channel.

How the contact form works.

The form prepares an email using your device's email application. It does not send a message automatically or save your answers to a patient database on this website. You review and send the email yourself.

Your email application and the receiving concierge or clinic process the message once you choose to send it. The recipient address is visible before submission. No records or attachments are requested here.

Please do not send medical records here.

Use the first message for basic contact information and a general question only. Ask the treating clinic for an appropriate secure process before providing health reports, identity documents, photographs or other sensitive material.

The treating providers.

Medical care takes place at ENNE in São Paulo or Nilo Frantz in Porto Alegre. Consult the relevant clinic's privacy information for its handling of patient information and contact the clinic directly about access, correction or other privacy requests.

ENNE privacy information Nilo Frantz privacy information

About the information on this site.

Clinical descriptions are adapted from the official clinic websites, with source links on the relevant pages. Published service lists do not establish individual eligibility or guarantee availability at every location.

The site does not provide diagnosis, prescriptions, legal advice or emergency care. A treating professional must assess your individual circumstances.

Whenever you are ready

Let’s discuss your treatment in Brazil.

Ask about treatment options, average treatment costs and the practical details of your stay. Our team can help you understand the next steps in English.

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