Your concierge is already part of your care.
Every Brazil Fertility patient has a dedicated concierge at their disposal. There is no separate concierge service to hire: personal support is included, from preparing your journey to making your stay comfortable and organizing your return.
Your concierge is a native American English speaker living in Brazil, combining familiar communication with local knowledge. Practical assistance is available 24/7 throughout your patient journey.
Before you fly: a plan built with you.
Your concierge works with you on flight choices and booking, accommodation, airport transfers and a schedule aligned with the medical team. We help you consider flexible fares and hotel arrangements so your travel can adapt if appointment dates change.
- Help comparing and booking flights together.
- Hotel selection and booking assistance around your needs and budget.
- A coordinated itinerary for arrival, appointments and transport.
- Practical preparation for companions, language needs and getting settled.
São Paulo: partner hotels and trusted drivers.
In São Paulo, our hotel and driver partnerships help make the stay straightforward. We can organize a driver to collect you at your hotel, bring you to the clinic and take you back after appointments, with airport transfers arranged as part of your itinerary.
Your concierge coordinates the details with you before arrival: hotel preferences, pickup times, companion arrangements and any assistance you need. Accommodation and transportation charges are itemized in your proposal.
Questions answered. Everyday details handled.
A changed appointment, a pharmacy visit, a restaurant reservation or a question about the neighborhood: you have someone to turn to. Your concierge can guide you around, help with local arrangements and coordinate your plans with the clinic.
Choose the level of company that feels right for you. Some patients want help exploring; others prefer privacy, rest and a quiet routine. Your stay is arranged around your priorities.
Connected to your care team.
Your concierge helps you reach the right clinical professional and keeps practical arrangements aligned with treatment. Medical questions are passed to the doctors or nurses responsible for your care.
The 24/7 service provides concierge assistance; clinical advice and urgent medical care follow the separate contact instructions supplied by your treating team.
Support through the journey home.
We help organize the return transfer, check your departure arrangements and keep track of practical next steps. If a later frozen embryo transfer requires another visit, your concierge can help plan that stay too.
Let us organize your stay.
Tell us your destination, likely dates, who is traveling with you and what makes a stay comfortable. Your included concierge makes sure flights, accommodation, drivers and appointments fit together.
We review the options with you, explain the travel providers’ prices and booking conditions clearly, and handle the arrangements you approve. Flights, hotels and transport are paid separately; concierge support is included.